How big is the Giant Swan?
Our Giant Swan measures approx. 190cm long X 180cm wide (when inflated).
How much does the Giant Swan weigh, and what size box does it come in?
All boxed up, our Giant Swan weighs 2.7kg, and comes in a box that measures 30cm X 30cm X 11cm.
How long will my Giant Swan take to arrive?
Domestic shipping usually takes 3 business days. Please refer to our Shipping page for more information about domestic and international shipping rates, delivery times and general information.
Do you ship internationally?
We sure do! Please refer to our Shipping page for more information.
When will I receive my tracking number?
When your order has been collected by the Carrier, tracking information will be automatically sent to the email address provided when your order was placed. Please allow up to 24 hours for the parcel to enter the postal system.
How do I blow up the Giant Swan?
There are a couple of ways to inflate your Swan. Either you can blow the Swan up manually (there are five compartments which need to be blown up firm – they have big valves, which makes it easier); otherwise, you can use a pump. We recommend using a Coleman 240V Quick Pump, available from most hardware/camping stores, or online at Anaconda.
What is your warranty/exchange/returns policy?
Warranties: If you have a warranty claim, please email us at firstname.lastname@example.org
Only warranty claims lodged within 28 days from date of purchase of the Giant Swan, will be considered.
Refunds: If the returned Giant Swan is accepted, we will refund you the paid price for the merchandise. We can only issue refunds to the card/PayPal account that was used to make the purchase.
Can I promote the Giant Swan?
For Instagram and social media collaborations, please email us at email@example.com